CONTENTS OF PLAN
1- Vision of the program
2- Mission of the program
3- Philosophies and values
4- Functions of program
4.1 Livelihood
4.2 Education
4.3 Health
4.4 Micro financing
5- Work flow
5.1 Number of workforce
5.2 Roles and responsibilities
5.3 Organizational Chart
5.4 Organic vs. Mechanistic Structure
6- Strategic Plan
6.1 Goal (for 1 year)
6.1.1 Objectives
6.2 Operational Strategies
6.2.1 Finance
6.2.1.1 Raising fund
6.2.1.2 Budgeting and Allocation
6.2.1.3 Development and maintenance of account
6.2.2 Marketing
6.2.2.1 Environmental scanning
6.2.2.1.1 SWOT and PESTEL analysis
6.2.2.1.2 Identification of Stakeholders
6.2.2.2 Identification of target community
6.2.2.3 Promotion Strategy
6.2.2.3.1 Fund Raising
6.2.2.3.2 Project Awareness
6.2.3 Administration
6.2.3.1 Setting employee performance standards
6.2.3.1.1
Identify measurement criteria
6.2.3.1.2 Devise Controlling tools (feedback)
6.2.3.2 Reviewing Performance
6.2.3.2.1 Time frame
6.2.3.2.2 Responsible person
6.2.3.3 Reinforcement (Rewards and awards)
6.2.3.4 Resources Required
6.2.3.5 Schedule of activities
6.2.3.6 Develop Policies and procedures
NEEVAH
New Education Enhancing and Vocational Awesome Hut
(New Horizon of Hope)
1- Vision:
NEEVAH’S vision is to provide opportunities to special children like blind, deaf, disable in order to make a difference in their lives.
2- Mission:
NEEVAH’S mission is to advance new horizon of hope in special children and make them capable to play their role in the professional fields.
3- Philosophies and values:
Philosophies:
We renowned as special but it is the time to prove ourselves that we are special.
Values:
To introduce
Pakistaninternationally, in order to maintain and improve our image in front of
others.
4- Functions of program:
a) Livelihood:
Introduce scope of hope to special children by motivating them through their talent and Interest
by conducting interview on regular basis, enabling them to know the direction of education.
b) Education:
Best education regarding their fields will be provided to them so that they will choose their
professions accordingly.
c) Health:
Conduct time to time check up in order to avoid MISHAPS because healthy children can attend school regularly which gives them the opportunity to improve their future.
d) Micro financing:
Monthly subscription, Subscription from members, non-members will be their source of income. Further NEEVAH will seek out the microfinance institute and banks to full fill their initial needs.
5- Work flow:
a) Number of workforce:
FINANCE:
CFO Strategy
Planning
Assist. Finance Manager Deal with Financial reports.
Treasury
Deal with Accounts payable & receivable, Utility
bills
and Tax Collection.
MARKETING:
Chief Marketing Manager Plan Strategies and decide Budget.
Public Relation Manager Make Research, Seek out Donations and Sponsorships,
Maintain Goodwill and
Reputation.
Advertising Officer Advertise organization through Business cards,
Brouchers
etc.
ADMINISTRATOR:
Board of Directors Approve laws, Make
decisions regarding elections and
selections, Conduct meetings.
CEO Will sign on important documents, call on meetings on
important issues,
can check books of accounts at any time.
General Secretary Builds on solid
relationships that already exist and acts as
spokesperson.
Managers Supervise and evaluates staff and their
performances.
b) Roles and responsibilities:
§ Hire CEO.
§ Approve annual budget.
§ To hire the qualified staff.
§ Provide training to the hired staff.
§ To work for the betterment.
§ To work for the promotion of modern education.
§ To provide the scholarships, books, school accessories to deserving special children.
§ To distribute information about objectives, aims, activities related to work.
§ To work for the promotion of health and establish Dispensary for special children.
c) Organizational Chart:
Admin Dept Finance
Dept Marketing Dept
BOD CFO Chief.
MKT. Manager
CEO Assist.
Finance Manager P.R. Manager
General Secretary Treasury Advertising
Manager
Managers
d) Organic vs. Mechanistic Structure:
Organic Structure
|
Mechanistic Structure
|
This organizational structure works best when the environment is relatively energetic and uncertain.
|
This organizational structure works best when the environment is relatively stable.
|
Because tasks are often changing, tasks may need to be differentiated, so specialists, each responsible for one or few tasks, are able to respond quickly.
|
Tasks will not be differentiated much, because each subtask is relatively stable and easy to control.
|
In complex environments, rapid communication and information sharing is necessary. Therefore, departments and different functional areas need to be tightly integrated
|
Due to the stability of tasks, there will be low integration between departments and functional areas, because tasks stay relatively stable, and because the functional areas are not heavily dependent on each other.
|
When the environment is energetic and uncertain, there is a need for complex decision-making that involves people at lower levels. Therefore, decision-making power should be distributed to lower ranks, which should get empowered in making decisions.
|
When the environment is stable, there is no need for complex decision-making that involves people at lower levels. Therefore, decision-making is centralized at the top of the organization.
|
When tasks change rapidly, it is impossible to institute standardization and formalized procedures. Instead, tasks should be mutually adjusted, so that each subtask is balanced with other subtasks.
|
When tasks are stable, tasks should be standardized and formalized, so that operations can run smoothly without breakdowns.
|
6- Strategic Plan:
a) Goal:
NEEVAH’S goal is to empower special children to take care of themselves, and eventually help them become self-sufficient / independent in their life. We will train them for different professions so they could earn handsome income.
i. Objectives:
§ The main objective of the organization is to help special children in order to improve the quality of life.
§ To ensure their active participation and involvement in each activity and protect their fundamental rights living in a society.
§ To acquire properties by lawful means for the expansion of the organizational activities.
§ To train them for different professions like teaching, online earning, painting etc which goes best with their capabilities and interest.
b) Operational Strategies:
4.1 Finance:
4.1.1.1Raising fund:
a. Establish relationships formal or informal with local NGOs or from International NGOs to
get aid.
b. Through local networks advertisement e.g. Govt. newspapers, radios, TV etc.
c. Through membership fee of the members.
d. By distributing brochures to the general public for raising fund.
e. Welfare concerts can be conducted to raise fund.
f. People can deposit their Zakat, Sadqat, khairat to finance this noble cause.
g. A website will be established for those who are off shore and want to donate for this cause.
4.1.1.2Budgeting and Allocations:
Budgeting and allocation will be decided in the meeting and report will be forwarded to CFO
to proceed
further into the matter. Hence he/she will make Strategies and plans for allocation of
funds where it is necessary e.g. purchase of new building, taxpaying, health & education,
interviews, events etc. But a rough idea of all the required thing is given below.
Budgeting:
Capital:-
It is necessary for the opening of NGO to estimate and to collect the Capital amount through
membership fees, donations, charities, advertisements etc.
Land:-
Land is the basic necessity of NGO. The purchase of land is necessary for opening the NGO.
Without land NGO cannot be created, so budgeting of land is necessary and the area of land
should be clearly mentioned.
Building:-
After purchasing the land, it is necessary for NGO to build buildings so that the working of NGO
can be done in the building and it would be an asset for the NGO. So budgeting of buildings is
necessary and it should be mentioned in budget that how many buildings should be created.
Labor:-
Creating of buildings can be done with the help of labor. It should be budgeted that how many
labor are working to build the buildings and what wages should be given to the labor.
Hospital Building and Equipment:-
The budget of Hospital building and hospital equipment should also be mentioned in budgeting
that how many area of hospital is covering the land and what kind of equipment is been used by
the hospital.
Class Rooms and Staff Rooms:-
In budgeting it is clearly mentioned that how many class rooms and how many staff rooms should be build and what kind of material is being used in the class rooms and staff rooms.
Chairs and Tables:-
Furniture is also an asset for the NGO. It is clearly mentioned in budgeting that how many chairs
and how many tables are required for the students and what kind of material is been used in chairs
and tables and the cost of per table and chair.
Vehicles:-
Vehicles are also an asset for NGO. While budgeting in NGO it is necessary that some kind of
transport is necessary for the students and for the staff. So the amount of per vehicle is budgeted
and it should also be budgeted that how many vehicles are required in NGO.
Staff Salary:-
Staff Salary is also budgeted in NGO. Total staff member are counted and the salary on which
they are appointed are calculated.
Utility Bills:-
Utility bills like Electricity, Gas, Telephone, Water etc are budgeted before opening of the NGO.
It should be clearly mention in budget that how many Electric and Gas meter are present and how
many Telephone line are working.
Printing Postage and Stationery:
In NGO printing postage and stationery is required and the budgeting on these items is also
necessary.
P.O.L Charges:-
In NGO, where vehicles are required then the availability of petrol, oil and lubricant is also
required and we know that vehicles use P.O.L and budgeting of P.O.L is necessary.
Allocation:
Staff Salaries:-
After budgeting, the fund is allocated for the staff salaries. The staff members who are working into the NGO get the salary from that fund.
Utility Bills:-
The utility bills are deposited by the NGO through those fund raising money.
Printing and Stationery:-
The fund raised money was allocated for the printing and stationery purpose because printing of documents and stationery is required in NGO.
P.O.L Charges:-
The fund raised money was allocated to the petrol oil and lubricant charges because through these items the vehicle of NGO runs.
Land and Building:-
This is the main part of NGO on which the fund raising was allocated. The main function of fund raising is that to purchase the land and build building.
Class Rooms and Staff Rooms:-
The fund is allocated in class room and staff rooms where the students study and the teachers relax themselves for the next period.
Tables and Chairs:-
Tables and chairs are necessary in NGO and when fund is raised they are brought into the NGO and provided to the students to sit on it and study.
4.1.1.3Development and maintenance of account:
Accounts of organization would be maintain by bank decided in committee and will be operated
by those persons who are appointed in the meeting accordingly. Whereas proper audit will
conducted in order to assure that books of accounts are of error free. And if it needs development it
will be done accordingly.
c) Marketing:
a) Environmental scanning:
1. SWOT and PESTEL analysis:
SWOT ANALYSIS
Strength:
§NEEVAH is able to give really good services, as the current small amount of work
means we have plenty of time to devote to children.
§NEEVAH can change direction quickly if we find that our target is not achieving.
§There is no institute in Pakistan who is providing the professional education for the
special people.
Weaknesses:
§ NEEVAH has no market presence or reputation yet.
§ NEEVAH is seeking for a building in order to make dream come true.
§ Cash flow is unreliable in the early stages.
Opportunities:
§NEEVAH will expand, with many future opportunities.
§NEEVAH will work where possible.
§NEEVAH will always be there to adopt new technologies.
Threats:
§ Competitors can start this business.
§ Lack of Donors.
§ Environmental issues like political, economical, social etc are threats faced by organization.
PESTEL ANALYSIS
PESTEL Analysis used to measure the environmental effect on organization:
Political:
§ Govt. Regulations affect Organization.
§ Political instability.
§ Tax policies.
§ Employment laws.
Economic:
§ Economic growth.
§ Interest rate.
§ Exchange rate.
§ Inflation rate.
§ Worlds or UK trends.
Social:
§ Cultural Change.
§ Family change.
§ Health consciousness.
§ Population growth rate.
§ Age distribution.
Technological:
§ Rate of technology change.
§ Research& development activities.
Environmental:
§ Cost implications.
§ Public opinion.
§ Sites and locations.
Legislative/ Lawmaking:
§ European legislation.
§ UK directives.
2. Identification of Stakeholders:
§ Whoever is paying is definitely a stakeholder.
§ If the program produces savings or additional costs for an organization then the
organization is also a stakeholder.
§ Every entity that provides resources, whether internal or external, labor or facilities,
and equipment, is a stakeholder.
§ Line managers and functional managers providing resources are stakeholders.
§ The individual who signs off on completion of the final product or service is a
stakeholder.
c) Identification of target community:
§ Through news.
§ By conducting interviews in schools, universities, group of people, communities.
§ By interacting with welfare hospitals or societies can identity target area
c) Promotion Strategy:
1. Fund Raising:
§ Establish relationships formal or informal with localNGOs or from International
NGOs.
§ Through local network e.g. Govt. newspapers, radios, reporters, universities,
concerts etc.
2. Project Awareness:
§ By Distributing books, pens, and other stationeries to needy students.
§ Free Distribution of Food (Monthly Basic).
§ Through broachers, websites, advertisements.
d) Administration:
a) Setting employee performance standards:
1. Identify measurement criteria:
1. The employee will be putting the high level of struggle to achieve organizational goals.
2. They will be honest in their duties & dealings.
3. They will provide high quality training to the students.
4. They will be checked providing right knowledge to the students.
2. Devise Controlling tools (feedback):
1. There will be an open feedback from the students through questions in the class.
2. A meeting will be conducted after 15 days in which their status will be discussed.
3. A test will be conducted for the students at the end of every month to check the
performance of them.
b) Reviewing Performance:
1. Time frame:
Performance of the Managers, Trainers and students will be reviewed every month.
2. Responsible person:
1. Principals or authorized persons will be responsible for performance checking of
special Children at school.
2. Care takers of special children will be responsible for reviewing their health
performance.
3. Over all Assigned mangers of every department like Finance, Admin, Marketing
performance will be reviewed by their Chief managers.
d) Reinforcement (Rewards and awards):
1. NEEVAH will award the special children on their performance enabling them to do more
& better than before.
2. NEEVAH will reward their employees through cash prices & shields.
e) Resources Required:
NEEVAH require following resources:
1. Building.
2. Trainers.
3. Relevant Equipment.
4. Funds.
f) Schedule of activities:
1. All the activities of the department are controlled by the admin department.
2. A list will be displayed on notice board about all the functions.
3. They will be informed through text & calls about any event.
g) Develop Policies and procedures:
1. NEEVAH will make strategies to limit their institute with global world.
2. NEEVAH will make short term plan to execute their goals in an efficient way.
________________________________
REPORT
Title of Report: “SOCIAL SUPPORT PROGRM”
A report on NGO Management on “MEESSIAH” (NGO)
Prepared for
Superior University
By M.COM A(1) Incredible Souls
On 09.03.11
Table of Contents:
1- Vision of the program
2- Mission of the program
3- Philosophies and values
4- Functions of program.
4.5 Livelihood
4.6 Education
4.7 Health
4.8 Micro financing
5- Work flow
5.1 Number of workforce
5.2 Roles and responsibilities
5.3 Organizational Chart
5.4 Organic vs. Mechanistic Structure
6- Strategic Plan
6.1 Goal (for 1 year)
6.1.1 Objectives
6.2 Operational Strategies
6.2.1 Finance
6.2.1.1 Raising fund
6.2.1.2 Budgeting and Allocations
6.2.1.3 Development and maintenance of account
6.2.2 Marketing
6.2.2.1 Environmental scanning
6.2.2.1.1 SWOT and PESTEL analysis
6.2.2.1.2 Identification of Stakeholders
6.2.2.2 Identification of target community
6.2.2.3 Promotion Strategy
6.2.2.3.1 Fund Raising
6.2.2.3.2 Project Awareness
6.2.3 Administration
6.2.3.1 Setting employee performance standards
6.2.3.1.1
Identify measurement criteria
6.2.3.2.2 Devise Controlling tools (feedback)
6.2.3.3 Reviewing Performance
6.2.3.7.1 Time frame
6.2.3.7.2 Responsible person
6.2.3.8 Reinforcement (Rewards and awards)
6.2.3.9 Resources Required
6.2.3.10 Schedule of activities
6.2.3.11 Develop Policies and procedures
Executive Summary:
The purpose of this report is to provide the information regarding “Social Support
Program” (NGO).While doing this project we found various issues faced by NGO’s from its
origin to till. We learnt how organization makes its strategies, how funds are raised, how
budgeting and allocations is done, how analysis are being used to measure the current issues.
Introduction:
This report is about NGO Management. It is being written in order to enhance our understanding
of Management concepts.
Conclusion:
This report is being prepared to improve our managing skills through different ways as defined
above e.g. to visualize and write vision, mission, philosophies and values, to draw organizational
structure, implement roles and responsibilities, set goals and objectives, make operational
strategies for Admin, Marketing and Finance.
Reference:
1- SWOT and PESTEL analysis through net on 08.03.11 at 11.30 PM
§ References ^ Armstrong. M. (2006). A handbook of Human Resource Management Practice, 10th, London: Kogan Page. ISBN 0-7494-4631-5.
2- Conducted interview from “MESSIAH”
